Online Training

Hotel Sales Certificate – $295.00

Comprehensive Self-Paced Program (12-16 hours)
Free Trial | Enroll | Features/Topics | Training Outcomes (PDF)

Catering Management Certificate – $295.00

Comprehensive Self-Paced Program (10-14 hours)
Free Trial | Enroll | Features/Topics | Training Outcomes (PDF)
 

  

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Sales Management Training Main Menu

$39 Training Bytes

Focused Learning! Try one or more training bytes. If you decide to upgrade to the full certificate program, ask us to deduct previous payments from your enrollment fee. So you’ll never pay more than $295 for a full certificate program.

  • Negotiating Skills: Techniques for win-win negotiating…
  • Writing Proposals: Work with client data and a proposal template…
  • Conducting Site Tours: Tailor your site tours to client needs and wants…
  • Writing Contracts: Work with client data and a contract template…
  • Handling Inquiries: Five key steps to turn an inquiry into a sale…
  • Evaluating Business: Identify the business potential of clients; work with business review forms…
  • Group Markets and Action Plans: Key group market segments you simply MUST master…
  • Transient Markets: Analyze daily revenue reports and more…
  • Prospecting / Sales Calls: Key techniques; using sales call reports…
  • Account Saturation: Using customer profile worksheets to saturate accounts…
  • Blocking Meeting Space: Determine the best room and set-up solutions for specific customers…
  • Mastering the Shop Call: Impress your boss with your sales call performance…
  • Catering Management Overview: Understand the 15 key skills required of a catering manager…
  • Soliciting Accounts: Systematically find business for your hotel…
  • Selling Food and Beverage: Meet your customer’s F&B needs…
  • Selling A-V Services: Meet your customer’s A-V needs…
  • Upselling 101: Turn a good sale into a GREAT sale…
  • Servicing Essentials: Master the servicing essentials that ensure repeat business…
  • Management Essentials: An overview of key management tools; BEO’s, weekly reports, and more…
  • Keeping the Valued Customer: How to turn away business now, but keep it for later…